Job Information
NCR VOYIX Logistics Coordinator in BELGRADE, Serbia
About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.
Title: Logistics Coordinator
Location: Belgrade, SRB
Grade: 08 The Logistics Order Administrator is responsible for the day to day operational logistics support to the Customer Service field organization. Within a specified geographic area this person is the central point of contact for customer engineers, 3rd party warehouse & transport provider, service account managers and global logistics organization . Roles and Responsibilities:
Logistics call resolution; source & arrange shipment of spare parts required for service calls. Key for this resolution is fast response, good communication and determination to find solutions for our customers.
Inventory levels; managing stock level plans and fulfillment to obtain required service level results.
Inventory Integrity; managing stock audits, update stock quantities to ensure integrity, investigate inventory discrepancies, in transit management, distress (parts return failure) resolution.
The incumbent directly interfaces with the Territory Manager and his team of customer engineers and addition to the Field Service Coordinators to ensure a maximum level of logistics support.
Executes strategies, programs, and initiatives associated with the requirements for call resolution and planning of service parts inventory for an NCR geographic region/area.
Monitors back orders, expedites deliveries, and manages inventory levels in support of business requirements.
Maintains targeted service level objectives by constantly monitoring of open service calls suspended for parts.
Acts as the first point of contact for service parts availability issues between the Customer Service organization and various other organizations (including local CS management, Customer Account Team personnel, Logistics Analysts, and various global organizations).
Other duties may be assigned.
Skill Requirements:
Knowledgeable in all Field Logistics Operations processes and procedures.
Good PC skills to aid/assist in the completion of essential job responsibilities.
Experience in Oracle ES desirable.
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
Help us run the world's top brands.
At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.
We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.